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SCOPE OF SERVICES
Businesses
these days rely on computers more than ever
before. For networks to run smoothly every company
needs regular computer maintenance and a good disaster
recover strategy. A good strategy is executed by
knowledgeable people and includes at the minimum, backup and
recovery procedures and virus prevention. Technology
is a significant investment, and it pays to protect your
systems from costly downtime. With Plexus Computers,
you get faster resolution, higher uptime and increased
productivity. The links below provide information for
two of the business service packages our company offers. These plans have been tailored to varying
customer requirements for system uptime and needs.
Small
Business Service Plan-
Designed for businesses with one or more servers.
This
service plan provides same day on-site assistance for
hardware and software to
businesses with time sensitive operations.
Maintenance
Service Plan-
Designed for businesses
with local area networks. This
service plan can be a cost effect way of minimizing future
labor needs and such as network and software
configuration, upgrading,
computer maintenance, training and advising.
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FLAT RATES
$34
per half hour
In
Store Services
Based on a half-hour minimum and
rounded to the nearest half-hour.
$34
per half hour
Remote
Support
All services are based on work time,
not connection time. For
example; a customer is not charged for
processes such as a virus scan which
can take over an hour on some PC's.
$62
per half hour
Onsite
Services
$124 for
the first hour on non-promotional
services to our local service area
by appointment. No travel fees.
$62
per half hour
Priority
Onsite Services
$124 for
the first hour to our local service
area on same day and next day
onsite services, plus travel time.
$93
per half hour
24/7
Emergency Onsite Services
$186 for
the first hour to our local service
area on after hours, weekends, and 4-hour or
less onsite services, plus travel
time.
As
low as $78 for
the first hour on onsite services to our local service area
by appointment. No travel
fees. After hours, weekends, and 4-hour or
less onsite services are based on time
and one-half, plus travel
time..
As
low as $90 for
the first hour on onsite
services to our local service area
by appointment. No travel
fees. After hours, weekends, and 4-hour or
less onsite services are based on time
and one-half, plus travel
time..
Plexus
offers a wide range of onsite support options from 4 hours or
less same day response and emergency after hours response.
SERVICE PLANS
Based on our hourly rate our service plans
can be a cost effect way of minimizing
labor costs such as onsite support, computer maintenance,
upgrading, repair, troubleshooting,
network administration, training, and advising.
BUSINESS
CLIENTS
The first six companies that employed us over
ten years ago, even before the inception of our corporation,
still retain our services full time today. For a list of
references please contact us.
